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Welcome to our Support Center
Getting Started
How to Configure Protection Settings in ClickGuard?
1. Account Setup
ClickGuard: Account Creation & Free Trial Activation
What Is a ClickGuard Workspace?
2. Ad Click Tracking Setup
How to Set Up Ad Click Tracking on Google Ads?
How to Set Up Ad Click Tracking on Microsoft Ads?
How to Set Up Ad Click Tracking on Meta Ads?
3. Website Tracking Setup
How to install ClickGuard's Tracking Code with Google Tag Manager?
How to manually install the ClickGuard tracking code?
Server-side Tracking: Setup Process
How to install ClickGuard's Tracking Code in Shopify?
How to install ClickGuard's Tracking Code on a Wix website?
Manage Your Account
How to Add a New Workspace?
How to Add or Remove a Website in ClickGuard?
How to Add Team Members to a Workspace in ClickGuard?
How to Manage Websites in ClickGuard
Blocking IP ranges in ClickGuard
How to Remove ClickGuard's OAuth Access?
Troubleshooting
Click Count in ClickGuard Does Not Match Google Ads Report
ClickGuard Not Logging Clicks
Exclusions Not Working (Pending Status) in ClickGuard
How to Check if the ClickGuard Tracking Code is Installed Properly?
How to Test if ClickGuard Is Tracking Clicks
Can't Access My ClickGuard Account
General
What Is AI-Driven Mode in ClickGuard?
What Is Parallel Tracking in Google Ads?
How Does ClickGuard Determine Bot Probability?
How Does ClickGuard Remove Exclusions in Google Ads?
How ClickGuard Tracks Page Visits?
IP Address Tracking in ClickGuard
Browser Fingerprinting and Device Tracking in ClickGuard
What Is the ClickGuard Tracking Code?
How Does ClickGuard Track Time on Website?
How Does ClickGuard Track Website Interactions?
How Does ClickGuard Block Visitors in Meta Ads?
How ClickGuard Determines IP Address Location?
Why Does ClickGuard Require the Tracking Template?
How Does ClickGuard Track Unique Devices?
How ClickGuard Detects VPN, Proxy, and Tor Traffic?
Custom URL Parameters and ClickGuard Compatibility
How Does ClickGuard Work?
Why Does ClickGuard Use the Website Tracking Code?
What Happens When an Ad Placement Is Excluded in Google Ads?
ClickGuard Extension
How Fast Does ClickGuard Block in Google Ads?
How-to's
How to Create Exclusions for Microsoft Ads?
How to Remove Custom Tracking Template and Other Trackers From Google Ads
How to Export Click Data from Your ClickGuard Account?
How to Manually Install ClickGuard's Conversion Code in Google Ads
How to Track Conversions in ClickGuard with Google Tag Manager
How to Track Conversions with ClickGuard
How to Request Refunds from Google Ads
ClickGuard - How to install the Google Tag (gtag.js)
How to View Blocked IPs and IP Ranges in Google Ads
How to Use a Custom Tracking Template in Parallel with ClickGuard
How Does ClickGuard Make Exclusions in Google Ads?
How to Enable Support Access to Your Google Ads Account
Low-Level Tracking Templates Override Account-Level Tracking Templates
How to View Excluded Ad Placements in Google Ads?
How to Block IP Ranges in ClickGuard
How to Download Invoices from Your ClickGuard Account?
How to Fix Support Access Invitation Error in Google Ads?
How to View Changes Made by ClickGuard in Google Ads?
How to Ignore Specific Campaigns in ClickGuard?
Platform Support
Does ClickGuard Support Microsoft Advertising?
Does ClickGuard Support Facebook Ads?
Does ClickGuard Support Video (YouTube) Campaigns?
Does ClickGuard Support X (Twitter) Ads?
Does ClickGuard Support App Campaigns?
Does ClickGuard Support Search Campaigns?
Does ClickGuard Support LinkedIn Ads?
Does ClickGuard Support Display Campaigns?
Does ClickGuard Support Smart Campaigns?
Does ClickGuard Support Google AdSense and Google Ads?
Does ClickGuard Support Shopping Campaigns?
Does ClickGuard Support AdWords Express?
Does ClickGuard Support Call-Only Ads and Extensions?
Basics
What is the Difference Between a Standard Google Ads Account and a Manager (MCC) Account?
What Is the Google Ads Tracking Template?
What is an IP address range?
What Happens When an IP Address or IP Range is Blocked in Google Ads?
Manager (MCC) Access VS Google oAuth Access
How Does ClickGuard Check IP Addresses?
ClickGuard Affiliate Program
What is CIDR Notation?
Why do I Have to Approve ClickGuard as a Manager for My Google Ads Account?
Google Ads Limit of Blocked IP Addresses Per Campaign
Can I Track Clicks on Google Ads Without Setting Tracking Template?
Improving ROAS with ClickGuard for Meta Ads
FAQ
Is ClickGuard Tracking Visible to My Visitors?
What Is the Difference Between Monitoring Mode and Turbo Mode?
Does ClickGuard's Tracking Code Influence Page Load Speed?
Can ClickGuard Work Without the Website Tracking Code?
What Is Visitor Behavior Tracking in ClickGuard?
What Is an IP Address?
What Is the Difference Between IPv4 and IPv6?
What Is Device ID in ClickGuard?
What Is an Ad Placement?
What Is a Proxy, VPN, or Tor?
Does ClickGuard Track IPv6 Addresses?
What Are Invalid Clicks?
What Types of Click Fraud Can ClickGuard Detect and Prevent?
Web Session Recording – Is It Supported?
What Is a MAC Address?
What Is a GCLID?
Does ClickGuard Work with Google Ads Parallel Tracking?
What Is an IP Address Threat Level?
Home
Troubleshooting
Troubleshooting
Diagnose connection issues, unexpected behavior, and common errors
Click Count in ClickGuard Does Not Match Google Ads Report
ClickGuard Not Logging Clicks
Exclusions Not Working (Pending Status) in ClickGuard
How to Check if the ClickGuard Tracking Code is Installed Properly?
How to Test if ClickGuard Is Tracking Clicks
Can't Access My ClickGuard Account
